This is the page where we tell you the things every responsible platform should tell you — clearly, honestly, and without legal jargon hiding the important parts. If you're going to trade crypto, with us or anyone else, please read this. We mean that.
⚠ The Most Important Thing on This Page
Cryptocurrency trading involves substantial risk of financial loss. You can lose money. Sometimes a lot of it. Sometimes quickly. AI-assisted trading reduces certain types of emotional and human errors, but it does not eliminate market risk. No platform on Earth can.
Only trade with funds you can afford to lose entirely. If losing your deposit would meaningfully harm your financial situation, please don't start.
Not Financial Advice
Nothing on the Quantum AI website, app, or platform — including blog posts, FAQs, dashboard metrics, signals, trade suggestions, or chat support — should be interpreted as personalized financial, investment, legal, or tax advice. We are a software provider, not a financial advisor.
Every individual's financial situation is different. What might be reasonable for one person could be reckless for another. If you're unsure whether crypto trading is appropriate for you, please consult a licensed financial advisor in your province.
Past Performance Is Not a Promise
Any reference on our platform to historical trading results, backtest data, user testimonials, or expected outcomes is for illustrative and educational purposes only. Past performance is not a reliable indicator of future results. Market conditions change. Algorithms that performed well in one environment may underperform in another. We do everything we can to keep our models current, but no model is immune to market shifts.
If you see anywhere on the internet someone claiming Quantum AI "guarantees" specific returns — that's a scam impersonating us. Report it to security@quantumaicrypto.ca.
Cryptocurrency Volatility
Crypto markets are among the most volatile financial markets in the world. Prices can move dramatically in either direction within hours. Liquidity can dry up unexpectedly. Exchanges can experience outages. Regulatory environments can shift overnight. None of these things are unique to Quantum AI — they are inherent to crypto as an asset class.
By using our platform, you acknowledge that you understand these market characteristics and are comfortable with them.
Algorithm Limitations
The Quantum AI platform uses machine learning models trained on historical data and refined continuously. These models are very good at certain things — pattern recognition, fast execution, removing emotion from decisions — but they are not omniscient.
Specifically, our algorithms cannot:
- Predict black swan events (sudden, unprecedented market shocks)
- Account for new regulatory announcements before they're public
- Eliminate market risk during periods of extreme volatility
- Guarantee winning trades or specific return percentages
The algorithms make decisions based on probabilities, not certainties. Sometimes those probabilities don't pay off. That is the nature of trading.
Third-Party Brokerages
Quantum AI is not a brokerage. We do not hold your funds. We do not execute trades directly. Instead, we connect to regulated partner brokerages who handle the custody of funds and the actual market execution. Each brokerage has its own terms, fee structures, and risk disclosures, which you should also read.
While we carefully select brokerage partners and require them to meet specific standards, we cannot be held responsible for the operational issues, regulatory actions, or insolvency of third-party brokerages. Such events, while rare, are possible.
External Links
Our website may contain links to third-party sites — exchanges, news outlets, educational resources, regulators. These links are provided for convenience. We do not control these sites, do not endorse their content, and are not responsible for their accuracy, privacy practices, or security. Click at your own discretion.
Affiliate and Promotional Relationships
From time to time, we may have promotional partnerships with partner brokerages, educational platforms, or related services. Where applicable, we disclose these relationships transparently. We will never recommend a service we don't genuinely believe is appropriate for our users.
No Guarantee of Uptime
We work hard to keep the platform available 24/7, but we cannot guarantee uninterrupted service. Maintenance windows, infrastructure issues, internet outages, and force majeure events can cause temporary unavailability. We notify users in advance of scheduled maintenance whenever possible.
Quantum AI is not liable for losses arising from platform downtime, missed trades, delayed executions, or related technical issues, except where such losses result from gross negligence on our part.
Tax Responsibility
Crypto trading has tax implications in Canada. Capital gains and losses must be reported to the Canada Revenue Agency in accordance with current tax law. Quantum AI provides activity reports to help you track your trading history, but we do not provide tax advice and we do not file taxes on your behalf.
Please consult a qualified tax professional, particularly if you are an active trader or hold significant crypto positions. Tax rules change, and what was true last year may not be true this year.
Identity Verification
Canadian regulations require us to verify the identity of all users. By creating an account, you consent to identity verification procedures, which may include document upload, biometric checks, and sanctions screening. We use these processes to keep the platform safe — for you and for everyone else.
If You're in Financial Distress
If you're considering trading because you're under financial pressure, please pause and reach out to a professional. The Credit Counselling Society (nomoredebts.org) offers free, confidential support across Canada. Trading is not a solution to debt — and we'd much rather you take care of yourself than chase losses on our platform.
Updates to This Disclaimer
This disclaimer may be updated periodically to reflect changes in regulations, platform features, or industry practices. The "last updated" date at the top of this page will always reflect the most recent revision. Continued use of the platform after an update constitutes acceptance of the revised disclaimer.
Questions
If anything in this disclaimer is unclear or you have questions about the risks of using the platform, email legal@quantumaicrypto.ca. A real human will respond.
Trade thoughtfully. Take care of yourself first. We're here when you're ready.